Dispatch/ Fleet Captain – Advice How to Use
We would like to thank everyone for their patience and understanding as we transition to our new flight following program Fleet Captain. The learning curve has been steep but we are happy with the progression so far and feel we will have a good handle of the program in the next few weeks which will align nicely with the longer days!
We would like to share some of the insights we have learned about the system thus far.
How to Indicate your Flight Mission
When you are indicating your flight mission details, please note that the system is requesting for you to predict your air time (time spent from wheels up to wheels down). Please do Not indicate your booking time as algorithms in the system, will automatically take into account a half an hour buffer into your mission to compensate for items such as your walk-around and taxiing.
If you want, you can indicate your mission before you do your preflight briefing.
Weight and Balance Considerations
When declaring your Flight Mission, indicate weight in pounds (lbs).
If you would like to conduct a flight exercise in the utility category, you cannot have/declare any baggage in the backseat (this includes your headset bag).
Stating When you are Ready
Next step is to indicate when you are ready. Please only indicate that you are ready, when you are prepared for the flight.
When to Fuel
If you have ½ tanks or less, please park at the fuel pumps. You should not have to park at the pumps if you have more than 1/2 tanks unless otherwise advised by our front desk staff.
On your Flight Authority Form, you will be notified a range of fuel that could be in the aircraft, that would allow you to execute your flight safely. You are still required to check the fuel for each and every flight and make sure that you have the required fuel on board.
How to Check in After your Flight
1) We have a station set up in the lobby or
2) You can scan the QR Code on the Flight Authority Form.
- If you have an iPhone, you can set your phone up as to take a picture, and your phone will automatically redirect you to the code specific website.
- If you do not have an iPhone or this automatic feature is not working, you can download the QR reader 2019 app for free.
*Please make sure that you hand in the Flight Authority Form after each flight*
Indicating Air Time
Must indicate actual time for air time using your watch/clock. Please indicate time in local time (not Zulu). It is Not acceptable to assume 0.2 less.
Hobbs needs to be consistent with number of digits. Example 34.5 and 35.5 (##.#)
Similar to our procedures before, please make sure that you notify front desk as soon as possible if you have recorded a defect in the journey logbook. Once you indicate a concern, the front desk staff will have to update our Fleet Captain Program. Immediate action will prevent the aircraft from being dispatched accidentally to another person.
Please note, that the new system will NOT decide a suitable flight based on defects. Ex: if ELT is removed, it MAY assign it to a cross country flight.
However, the system will provide NOTES and it is up to the PIC to decide whether the aircraft is suitable for their flight. Please ensure that you read these notes each and every flight.
Nice to Know Tidbits
- PIC must recalculate weight and balance and check fuel levels if they land at another airport and get more fuel.
- Cessna R and Cessna S will be treated as one fleet.
- Cessna P will be a fleet of its own.
It is possible to request a specific aircraft for a flight for special circumstances. Please enquire with our Scheduler Joe or Front Desk Supervisor Matt if you need help in this regard.
Winter operations can be particularly problematic for first flights of the day and late night flights as aircraft can easily frost over and can impact how flight line proceeds with their operations. We ask that everyone tries their best to arrive on time to prevent issues.
The Process Breakdown
The diagram below shows steps on what is excepted of the student/renter upon arrival to BFC for their flight. If you have any questions about the process or steps to take, please feel free to engage our dispatchers.